Call center services
Driven by our commitment to providing you with a seamless and distinguished banking experience, IDB offers a dedicated Call Center service tailored to meet your banking needs. Our experienced customer support team is available 24/7 to assist you and answer your inquiries with professionalism and care.
Service Features: -
- Responding to inquiries related to accounts and the Bank’s product
- Assisting with card activation or suspension
- Issuing replacement cards for lost or damaged cards
- Converting credit card transactions into installments and redeeming reward points
- Providing technical support for Internet Banking and digital services
- Submitting complaints, receiving suggestions or support requests at any time
Reach us through our hotline: 19320
(Available 24/7)
Always by your side — no matter where you are.
